Privacy Policy

At MMJ Cleaning Ltd we are committed to protecting your privacy and handling your personal information responsibly, securely and transparently.

This Privacy Policy explains how we collect, use, store and protect personal information when you visit our website, contact us or enquire about our services.

MMJ Cleaning Ltd is a commercial cleaning, and facilities support provider based in Essex, supporting organisations across London, the South East and beyond.

15a Station Road
Epping
Essex
CM16 4HG
Email: info@mmjcleaning.co.uk

Depending on how you interact with our website, we may collect:

When you contact us, request a quotation or complete an enquiry form, we may collect:

• Name
• Company name
• Job title
• Email address
• Telephone number
• Site address
• Details relating to your enquiry

When you browse our website, certain technical information may be collected automatically, including:

• IP address
• Browser type
• Device information
• Operating system
• Website usage data
• Pages visited
• Time spent on our website

This information helps us improve our website and understand how visitors use it.

We use personal information to:

• Respond to enquiries.
• Prepare quotations and proposals.
• Communicate about our services.
• Improve our website and user experience.
• Meet our legal and regulatory obligations.
• Protect the security of our website.

We will never sell your personal information.

We process personal information under one or more of the following lawful bases under UK GDPR:

• Legitimate Interests
• Contract
• Legal Obligation
• Consent (where required)

We retain personal information only for as long asnecessary to fulfil the purpose for which it was collected, comply with legal obligations or resolve disputes.

Enquiry information that does not result in a business relationship is periodically reviewed and securely deleted when no longer required.

We do not sell or trade personal information.

We may share information with trusted service providers who support our business, including:

• Website hosting providers
• IT service providers
• Professional advisers
• Regulatory authorities where legally required

Where third parties process information on our behalf, appropriate safeguards are in place.

We may use website analytics tools to understand how visitors interact with our website. These tools collect anonymous statistical information and do not identify individual users. Further information can be found in our Cookie Policy.

Protecting information is an important part of our Integrated Management System.

We maintain appropriate technical and organisational measures designed to protect personal information from unauthorised access, loss, misuse or disclosure.

We recognise that trust extends beyond the services we deliver. Protecting personal information is an important part of maintaining that trust. We are committed to handling information responsibly, transparently and in accordance with applicable data protection legislation, giving our clients confidence that their information is managed with the same care and professionalism that underpins every MMJ partnership.

Under UK data protection legislation, you have the right to:

• Request access to your personal information.
• Request correction of inaccurate information.
• Request deletion of your information where appropriate.
• Restrict or object to certain processing.
• Request a copy of your information.
• Withdraw consent where processing relies upon consent.

Requests can be made using the contact details below.

Our website may contain links to external websites.
We are not responsible for the privacy practices or content of third-party websites.
We encourage you to review their privacy policies before providing personal information.

We may update this Privacy Policy from time to time to reflect changes in legislation, technology or our business operations.

The latest version will always be available on this website.

If you have any questions regarding this Privacy Policy or how we handle your information, please contact:

Data Privacy Officer
MMJ Cleaning Ltd
Email: info@mmjcleaning.co.uk